About Us QAnalyX
Customer Experience
Customer service is a big part of the overall customer experience, but what trends, challenges and disrupters are defining the direction of the industry? At Qanalyx we are focused on latest customer experience trends, challenges and disrupters defining the direction of the industry to enable transformation of your Customer Service program in Customer Experience Program.
Our strategic Consultancy services in Hybrid Cloud IT Infra provisioning and Customer Experience Project Management will help you With this transformation to “Boost conversion rates with perfectly timed channel integration”.
Data Security & Privacy Management
The frequency and magnitude of data breaches are increasing. In India with Data Protection Bill coming in effect, Boards of directors and executive management, in addition to IT departments, are more focused on better management and protection of IT systems and data than ever before. Increasingly, data security and privacy management is becoming a major issue for IT departments. Just “check the box” approach with lot of vendors who sells IT Security products for compliance will not protect a company’s reputation, Proactive measures and policies do.
We at Qanalyx focus on following areas: Cloud Security Consulting , Data Security and Privacy Consulting, IT Advisory and Audits including VAPT of networks ,Identifying and securing all digital and non-digital assets, Continuous monitoring, and a structured response to small and big security incidents Focus on evolving policies to mitigate new challenges Qanalyx focus is on creating a secure environment which is in compliance with Law of the Land.
IT CONSULTING SERVICES
Use the expertise and deep tech background of the best minds at Qanalyx to create a comprehensive IT strategy for a digital and technological transformation of your organization that goes in line with your business objectives. Our strategic IT consulting on Enterprise applications and Cloud transformation and Enterprise Project Management will help you automate and digitalise customer experience (CX) and operations. Optimise your IT Infrastructure and implement the latest technologies.
AI
Artificial Intelligence is a generic term and many fields of science overlaps when comes to making an AI application. AI Application can be helpful to many business verticals. For example a Simple Chat BOT which can learn about specific business issues can be used by Hotels to Smart City Bodies.
Given that AI will impact the entire economy, actors in these conversations represent the entire distribution of intents, levels of understanding and degrees of experience with building or using AI systems. As such, it’s crucial for a machine to train on your business application — including the questions, conclusions and recommendations derived therefrom — to be grounded in data and reality, not conjecture. Qanalyx with its team of young data scientists is working on this area for Customer Experience and Data Protection applications